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Get In Touch

If you have any specific queries or questions about accessibility across the Resort, please contact our dedicated team using the form linked below ahead of your visit. We will get back to you with information to prepare you for your visit, in line with our current ride restrictions and Resort facilities.

Get In Touch

Thorpe Park Saw The Ride Drop

The UK's Most Thrilling Theme Park

With over 30 thrilling rides, attractions and live events, Thorpe Park is the UK's most thrilling theme park, and a must-visit for those looking to embark on an exhilarating adventure with friends and family. 

Brave the incredible launch of the UK’s fastest coaster Stealth, swerve through near-misses on the UK’s only winged roller-coaster THE SWARM and plunge the 100ft ‘beyond vertical’ drop of the horror movie themed coaster SAW-The Ride as you take on some of the UK’s most thrilling coasters. 

Younger theme park fans can grab their adrenaline apprenticeship as they journey on our awesome junior coaster Flying Fish, before enjoying exhilarating rides such as the gravity defying Zodiac and a magic carpet flight on Quantum. PLUS experience the wettest water rides in the UK including the super-soaking Tidal Wave. 

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Know Before You Go

The following guidance and information has been created in order to help guests with additional needs have the best experience possible whilst enjoying a day with us here at the Resort!

  • We're providing information to guests before they visit – including a brand new Accessibility Day Planner individual to each guest
  • Ensuring that purchasing tickets and entering the Resort is as smooth as possible
  • Reviewing our ride accessibility policies

We are committed to providing an enjoyable and safe visit for all our guests. Please visit the Accessibility Kiosk, to the right of the turnstiles, for further information or assistance throughout your visit.

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Frequently Asked Questions

Got a question? Visit our help centre to read our frequently asked questions.

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Here at THORPE PARK Resort we recognise that every guest is individual, therefore we want to ensure each experience is unique. For this reason we want to take the time to understand guests needs and provide them with a personalised Accessibility Day Planner valid for one season which will provide detailed Resort and attraction accessibility information.

Before your visit please reach out to the Guest Experience team to begin creating your Accessibility Day Planner. The quickest method of contact is via Live Chat - simply click the 'Message us' button on the side of your screen and type in 'Plan My Day'.  Alternatively you can also call us on: 01932 577131.

The team will need your visit date, your case number for your Ride Access Pass (if you don't have this, you must register here first), and your contact details. Once you have made initial contact the team will then reach out to have a further conversation about your individual needs before sending you your plan via email. The team at the Access Hub, outside the Lower Dome will also be available to speak through your plan with you on the day. We recommend you bring this plan with you on the day.

Thorpe Park The Swarm Rollercoaster Horizontal

Theme Park Carer Tickets

Disabled guests are entitled to a free carer ticket. You can reserve entry space for a carer here.  Please bring valid documentation with you on your visit in order to collect your tickets from our Island Ticket Centre.

Full information on valid types of documentation can be found on our help centre article.

Reserve Carer Entry

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BALPPA Statement on public safety for disabled people

Members of the British Association of Leisure Parks, Piers and Attractions (BALPPA) welcome visits by disabled people and will do all that is possible to ensure a safe and pleasurable stay. However, certain rides/attractions in our parks can be physically demanding and vigorous.

We therefore reserve the right to refuse admission to certain rides/attractions should we feel there is a danger to a particular individual or individuals for whatever reason. We have been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. We hope that you understand and accept the decisions made in the interest of your safety.